{"id":"m838206fd2bc24ba1","name":"消費者ホットライン（いやや！）","aka":["消費者ホットライン「188」"],"category":{"slug":"seikatsu","name":"生活・福祉"},"provider":{"level":"national","name":"消費者庁","municipalities":[{"code":"134023","name":"青ヶ島村"},{"code":"132276","name":"羽村市"},{"code":"133817","name":"三宅村"},{"code":"132144","name":"国分寺市"},{"code":"131113","name":"大田区"},{"code":"131211","name":"足立区"},{"code":"132250","name":"稲城市"},{"code":"131130","name":"渋谷区"},{"code":"131202","name":"練馬区"},{"code":"132110","name":"小平市"},{"code":"134015","name":"八丈町"},{"code":"132217","name":"清瀬市"},{"code":"131148","name":"中野区"},{"code":"133647","name":"神津島村"},{"code":"132098","name":"町田市"},{"code":"134210","name":"小笠原村"},{"code":"132225","name":"東久留米市"},{"code":"131229","name":"葛飾区"},{"code":"131121","name":"世田谷区"},{"code":"131172","name":"北区"},{"code":"132063","name":"府中市"},{"code":"133639","name":"新島村"},{"code":"132136","name":"東村山市"},{"code":"131181","name":"荒川区"},{"code":"132209","name":"東大和市"},{"code":"133621","name":"利島村"},{"code":"131059","name":"文京区"},{"code":"131156","name":"杉並区"},{"code":"132071","name":"昭島市"},{"code":"132101","name":"小金井市"},{"code":"131237","name":"江戸川区"},{"code":"132047","name":"三鷹市"},{"code":"132021","name":"立川市"},{"code":"132284","name":"あきる野市"},{"code":"131164","name":"豊島区"},{"code":"132055","name":"青梅市"},{"code":"132128","name":"日野市"},{"code":"131024","name":"中央区"},{"code":"133825","name":"御蔵島村"},{"code":"133078","name":"檜原村"},{"code":"132012","name":"八王子市"},{"code":"132233","name":"武蔵村山市"},{"code":"132152","name":"国立市"},{"code":"131083","name":"江東区"},{"code":"133035","name":"瑞穂町"},{"code":"132080","name":"調布市"},{"code":"132292","name":"西東京市"},{"code":"131041","name":"新宿区"},{"code":"132187","name":"福生市"},{"code":"133051","name":"日の出町"},{"code":"131032","name":"港区"},{"code":"132039","name":"武蔵野市"},{"code":"133086","name":"奥多摩町"},{"code":"131016","name":"千代田区"},{"code":"132241","name":"多摩市"},{"code":"131105","name":"目黒区"},{"code":"132195","name":"狛江市"},{"code":"131075","name":"墨田区"},{"code":"131067","name":"台東区"},{"code":"131199","name":"板橋区"},{"code":"133612","name":"大島町"},{"code":"131091","name":"品川区"}]},"status":"active","fiscal_year":2026,"audience":"personal","benefit_kind":"subsidy","apply_method":"phone","apply_note":null,"eligibility":"全国の消費者 所得制限：なし","amount_unit":null,"amount_period":null,"amount_monthly_equiv":null,"amount_direction":null,"notice_kind":null,"rate_percent":null,"summary":"消費者庁による個人向けの補助金。対象は全国の消費者 所得制限：なし。所得制限あり。電話、接続先の相談窓口の受付時間に準ずる。 土日祝日は、開所している都道府県の消費生活…、窓口は接続先の各消費生活相談窓口が担当。","fields":{"amount_max":{"status":"not_applicable","basis":"通話料のみ記載（「一般回線から着信：8.5円(税込9.35円)/180秒」等）で相談自体は無料。支給額という概念に該当しない"},"amount_min":{"status":"not_verified"},"rate_percent":{"status":"not_verified"},"has_income_limit":{"value":0,"status":"actual_zero","basis":"対象者欄に「所得制限：なし」と明記"},"age_min":{"status":"not_verified"},"age_max":{"status":"not_verified"},"deadline":{"value":"接続先の相談窓口の受付時間に準ずる。\n土日祝日は、開所している都道府県の消費生活センターまたは国民生活センターに接続されます（年末年始等を除く）。","status":"ok","kind":"text"}},"income_limits":[],"notes":[{"kind":"warning","title":"188の通話料は携帯20秒11円、かけ放題の対象外で長電話ほど高い","body":"消費者ホットライン188は相談料0円だが通話料は発信者負担のナビダイヤル料金で、一般回線（固定電話）が180秒ごとに9.35円（税込）、携帯電話が20秒ごとに11円（税込）、公衆電話が40秒ごとに10円（税込）。携帯電話の通話定額プラン（かけ放題等）は対象外なので、30分相談すると携帯からは約990円かかる計算になる。一部のIP電話、プリペイド式携帯電話からは接続できない。188に発信すると音声ガイダンスに従い郵便番号等を入力することで最寄りの市区町村や都道府県の消費生活相談窓口に自動接続され、窓口が閉所中や話中の場合は他の窓口（都道府県センターや国民生活センター）へ接続されるか受付時間が音声案内される。土日祝日は開所している都道府県の消費生活センターまたは国民生活センターに接続される（年末年始等を除く）。だから利用者は、居住地の消費生活センターの直通番号を控えておけば通話料を契約プラン内に収められる。","severity":"medium"}],"schedules":[],"editorial":null,"completeness":{"level":"complete","missing":[],"has_source":true},"usability":{"level":"actionable","who_known":true,"what_known":true,"next_step":"公式ページで確認できます","substitutes":["対象者の説明文","金額の概念が無い制度"]},"contact":{"department":"接続先の各消費生活相談窓口が担当。","phone":null},"source":{"url":"https://www.caa.go.jp/policies/policy/local_cooperation/local_consumer_administration/hotline/","original_url":null,"checked_at":"2026-08-20","title":"消費者ホットライン | 消費者庁"},"successor":null,"verification":{"verified_at":null,"data_updated_at":"2026-09-04","confidence":"high","verified_fields":2},"index":{"indexable":true,"reasons":[]},"slug":"消費者ホットラインいやや"}